Experts standing by 8am-9pm EST
1 (800) 790-5523

Return policies for specific items are listed below. If an item is not listed below, then you have 10 days to return the product. You will be responsible for freight both ways and a 15% restocking fee. Please call our customer service number to obtain a Return Authorization number and shipping information.

  • When your new electric wheelchair arrives you have 10 days to inspect it for any defects or damage. If there are any defects or damage to your new electric wheelchair the manufacturer will repair it at no cost to you, or replace it with a new wheelchair at the manufacturers option.

    If the correct wheelchair is delivered and there are no defects in materials or workmanship, but you don't like it for any reason, you have 10 days following delivery to return it. Simply call our customer service number and let us know you want to return the wheelchair, and we will send you a Return Authorization Release Form by either fax or email. Upon the return of the signed form, we will issue a return authorization number.
    Customers will be responsible for packaging and shipping the wheelchair. If you do not have the original box, one may be purchased at the cost of the box plus shipping. Once the chair is received at the manufacturers facility in new condition, we will refund your purchase price of the electric wheelchair less a 15% restocking fee and $100 for the outbound freight charges.

    CANCELLATIONS:
    If your electric wheelchair has left the warehouse you will be responsible for freight charges of $200 standard ground or actual for express shipping and restocking of 15%. If your electric wheelchair has not left the warehouse your charge is $50.00

  • When your new chair arrives you have 10 days to inspect it for any defects or damage. If there are any defects or damage to your new chair we will repair it at no cost to you in your home, or replace it with a new chair for no additional charge, at your option.

    If the correct chair is delivered and there are no defects in materials or workmanship but you just don't like it for any reason, you have 10 days following delivery to return it or exchange it for a different model.. Simply call our customer service number and let us know you want to return the chair, and we will issue a return authorization number. You will be responsible for re-packaging the chair for return shipment. Once the chair is ready for shipment we will have it picked up and returned. Once the chair is received at our facility in good condition, we will refund your purchase price of the chair after deducting a 15% restocking fee and freight charges.

  • Vertical lifts are non returnable.
    CANCELLATION: If your vertical lift has not been built you will be charged a cancellation fee of 25%.

  • 15% restocking, freight to you and you return the lift at your cost.

    Lift to be returned must be in new condition, with original packaging, instructions, and warranty material. Wheelchair lifts that have been installed cannot be returned.

  • Please understand that for hygenic reasons bath lifts cannot be returned. Any website that accepts returns for bath lifts must destroy them by law. Therefore we do not accept returns in order to keep our costs as low as possible for our customers. Any bath lift with a manufacturing defect or damage will be repaired or replaced free of charge at the manufacturer's discretion.

  • 15% Restocking fee plus freight.

  • When your new GoldenRest Adjustable bed arrives you have 10 days to inspect it for any defects or damage. If there are any defects or damage to your new bed, the manufacturer will repair it at no cost to you, or replace it with a new bed at the manufacturers option.

    If the correct adjustable bed is delivered, and there are no defects in materials or workmanship, but you don't like it for any reason, you have 10 days following delivery to return it. Simply call our customer service number and let us know you want to return the bed, and we will send you a Return Authorization Release Form by either fax or email. Upon the return of the signed form, we will issue a return authorization number.
    The customer will be responsible for packaging and shipping the adjustable bed. If yo do not have the original box, one may be purchased at the cost of the box plus shipping. Once the bed is received and inspected, determined to be in like new condition, we will refund your purchase price of the adjustable bed LESS:

    • A 15% restocking fee.
    • $250.00 for the outbound freight charges
    • $250.00 for in-home set up.

    Any mattress which has had the plastic removed cannot be returned as it cannot be resold. You will receive credit for the adjustable bed base and you will be charged for replacement of the mattress.

    CANCELLATIONS:
    If you adjustable bed has left the warehouse and you cancel there will be a freight charge of $250 plus restocking of 15%. If you bed has not yet left the warehouse the cancellation fee is $250.

  • There are no returns.

    If you place an order and cancel before shipping there is a cancellation fee of $250

     

     

    Your use of this site shall be governed in all respects by the laws of the state of North Carolina, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of products) shall be in the state or federal courts located in North Carolina. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of products) must be commenced within one (1) year after the claim or cause of action arises. Failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Jazzy Electric Wheelchairs assigns its rights and duties under this Agreement to any party at any time without notice to you.

Oct 23, 2017